Payment + Delivery

All charges will be made in Singapore Dollar and this will be clearly displayed at the checkout before payment and on the order confirmation e-mail.

We accept payment by major credit cards, Paypal and Interbank Transfers.

We are based in Singapore and, some banks and card issuers may charge a small foreign transaction fee when you make purchases using cards not issued in Singapore. We, unfortunately, have no control over these rates and cannot be liable for them.

Credit Cards
We accept major credit cards.

We do not store credit card details on our website. This protects you against someone accessing your password and placing orders unauthorised orders.

PayPal
As a buyer, PayPal will not charge you a transaction fee. All PayPal fees are borne by us.


Delivery
We deliver all over Singapore for a charge of S$10 with a small handful of exceptions.

These exceptions require an additional charge of S$15 as they are restricted areas requiring lengthy times for security clearance and are as follows:
- Airport Cargo Complex
- Airline Road
- All Army Camps
- Jurong Island
- All PSA Ports
- Sembawang Shipyard

We require 24 hours to process and dispatch these orders and delivery can only be made between 9:30 a.m. and 5:30p.m..

Please add S$15 for orders to be delivered on Sundays and public holidays.

We’d like your order to reach you safely and without any damage so all packages will need a signature upon delivery. We don’t deliver to PO boxes.

Flowers
All floral orders made before 8 p.m. Singapore time will be processed and dispatched the following business day.

We guarantee fresh and beautiful flowers every time. As such, it may, on occasion, be necessary to make substitutions to ensure that only excellent flowers are used.

Other Products
Orders made before 8 p.m. Singapore time will be processed and dispatched the following business day. 

What happens when no one is in to receive the order?
Please make the recipient’s contact number available to us to avoid re-delivery. We re-deliver orders for an extra charge of S$10. If re-delivery for perishable items is arranged for another day, we will replace the order so that your gift remains of the freshest and the best quality. This replacement order will receive a 25% discount off the original price.

Can orders be re-directed?
A charge of S$10 will be applied to re-direct orders once purchases are made. Please take extra care to provide the correct, preferred shipping recipient and address when placing your order.

Can orders be cancelled?
We’re very sorry but we are unable to cancel orders once purchases and/or orders are made.